Resolve complex logistical issues independently, including sourcing coverage for oversized shipments and de-escalating customer situations.
Exercise independent judgment to anticipate complications and proactively solve problems.
Maintain performance metrics and communicate proactively with customers, drivers, and agents.
Airspace is a tech-enabled freight forwarder that uses AI to deliver mission-critical packages like organs and aircraft parts. The company has raised over $140 million and is recognized as a top startup employer with a global team and a culture of transparency and impact.
Resolve the hardest escalations independently using available resources with minimal assistance.
Make margin and cost tradeoffs by balancing speed, cost, and customer impact without defaulting to escalation.
Set the standard for the team by serving as a go-to resource on sector-specific processes and leading by example.
Airspace is a tech-enabled freight forwarder that uses AI and machine learning to coordinate logistics for critical packages like organs and semiconductors. The company has raised over $140 million and is recognized as one of America's best startup employers, with a culture of teamwork and impact.
Build and maintain strong carrier relationships while supporting sales and operations teams.
Proactively source, negotiate, and grow carrier partnerships to meet financial targets.
Ensure accuracy in dispatching loads, completing administrative duties, and updating the transportation management system.
Dynamic Connections is a leading North American third-party logistics company that provides integrated solutions for customers. They have a positive, transparent, and entrepreneurial culture with team building activities and a focus on employee growth.
Monitor and control warehouse operations through the Warehouse Management System (WMS) to ensure smooth material flow.
Continuously oversee automated systems and proactively respond to technical issues or process deviations.
Analyze operational KPIs, identify improvement opportunities, and prioritize workflows to achieve service, quality, and performance targets.
Redcare Pharmacy is Europe's leading online pharmacy, powered by passionate teams and cutting-edge innovation. The company fosters a healthy, collaborative work environment with a focus on delivering outstanding customer experience.